fbpx

Quality policy

Quality policy

Vision

We work every day to be the preferred company for our clients due to our reliability, commitment and innovation, and to be chosen by our collaborators as the best place to share values, develop professionally and contribute to the community in a sustainable way.

Values

  • We feel part of it.
  • We cultivate respect and trust.
  • We believe in leadership at the service of our team.
  • We care about quality of life, inclusion and we are supportive.
  • We are eager to learn, innovate and take on challenges.

We invest socially in training scholarships from the company Codeki, so that more people can access quality technological education and start a career in the IT world. We are creating a new digital mindset with the aim of creating the knowledge-based jobs that our country and the world need.

IT Patagonia's Senior Management adopts a Quality Management System (QMS), according to the guidelines of the ISO 9001:2015 Standard, to ensure the future of the company and its development in the national and international market, and a better cost-benefit ratio.

IT Patagonia develops process management based on continuous improvement of the processes, focusing on customer satisfaction and loyalty, taking into account their needs and expectations, and achieving an optimal interrelationship with them.

To achieve this We support Our policy contemplates the active participation of people through participative leadership and increasing teamwork between external clients and the internal clients.

We commit to:

  • Provide the necessary infrastructure and an adequate work environment, within the legal framework.
  • Maintain the necessary communication channels to facilitate understanding of the organization's purposes and commitment to quality.
  • Provide ongoing updates to stay at the forefront and to constantly seek customer satisfaction.
  • Review the Quality Management System (QMS) annually for its continuous adaptation based on the data obtained.

Our goals

Facing the customer, achieving quality service, interpreting and responding to the needs and expectations of our clients, with the necessary resources. 

Improve employee performance by continuously training, raising awareness and motivating staff, according to the requirements of their job and the IT Patagonia SGC..

Facing the market, achieve greater market share, increasing the number of customers and expanding into the international market.

Improve financial results by increasing turnover and optimising processes.

en_US
en_US es_AR