Job opportunities

Job opportunities

IT Support Specialist

Be part of a team that provides solutions in the knowledge industry with a positive impact. We have more than thirty years of experience empowering our clients through technology, methodology and talent.

We want to be a better company for the world and we know that the best results are achieved through collaboration. That is why we grow, innovate and evolve together.

We value diversity and inclusion. All our searches are open to people with disabilities, regardless of gender, religion, sexual orientation, or any other condition. Join us!

At IT Patagonia, we are looking for an IT Support Specialist with a strong service orientation and a collaborative spirit. This role is essential to supporting our teams and clients, providing fast and effective solutions so that technology becomes an enabler in their daily work.

What will your challenges be?

  • Provide first and second level technical assistance and support, both remotely and in person.
  • Diagnose and resolve hardware, software, and connectivity issues.
  • Configure, install and maintain computer equipment and work tools.
  • Document incidents, inquiries, and solutions in our management system.
  • To accompany people in the use of digital tools, promoting technological inclusion with patience and clarity.

What do we expect from you?

  • Previous experience providing technical support to corporate users.
  • Solid knowledge of operating systems (Windows, macOS) and basic networks.
  • Handling ticket management or help desk tools.
  • Excellent communication, warm and friendly manner, and the ability to explain technical topics in a simple way.

Desirable

  • Knowledge or certifications in ITIL.
  • Experience in supporting cloud tools (Google Workspace, Microsoft 365).
  • Studies related to Systems or Computer Science.

We offer you

  • Flexibility
  • Diversity
  • Spaces for conversation
  • Work & life balance
  • Continuous training

Our benefits

5 days off a year to do what you like #PatagonianDays

Semi-annual bonus
by
permanence
#BonusPermanence

Days for
celebrate
and take care of yourself   
#Days Off

Apply to the search

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