Operational agility with impact on users
We helped Banco Galicia reduce processing times for critical milestones and improve service availability.
Operational agility with impact on users
We helped Banco Galicia reduce processing times for critical milestones and improve service availability.
About the project
Banco Galicia, one of Argentina's leading private banks, needed to reduce processing times for critical milestones and ensure timely service availability.
To solve this challenge, we helped you develop an effective roadmap to improve the turnaround times of longer batch processes.
What we did
Diagnosis We review daily and monthly reports.
Analysis We investigate the data inputs and input them into OPTI, our proprietary tool.
Reporting We design and test improvement proposals and create exportable reports.
We transform processes We managed to reduce the processing times of milestones between 30% and 60%.
I am very satisfied with the service received. The savings are evident, and we have established a methodology that allows us to implement changes only after verifying the positive results of the improvements. Furthermore, the team has solid technical expertise.
Guido Isar | Banco Galicia Argentina
"I am very satisfied with the service received. The savings are evident, and we have established a methodology that allows us to implement changes only after verifying the positive results of the improvements. Furthermore, the team has solid technical expertise."
Guido Isar | Banco Galicia Argentina
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