IT Patagonia - Expertos en Mainframe

We transform your technology department

IT Services

In an environment where the digital transformation It is essential, the technological infrastructure and the IT operations are fundamental pillars for the success of any organization. The lack of efficient and secure management can expose companies to risks that negatively impact their performance.

Our team of IT Services, composed of certified professionals in the main cloud service providers, specializes in offering comprehensive solutions that optimize all aspects of the technological area.

We guarantee an environment flexible, reliable and sure, that drives efficiency and facilitates rapid adaptation to market challenges.

Infrastructure
Cloud

We design, implement and manage cloud solutions that maximize the efficiency and security of organizations' technological infrastructure.

Cloud migration support (journey to the cloud).
Management of on-premise, hybrid or 100% cloud infrastructures.
Partners and certified specialists in AWS, Huawei, Microsoft Azure and IBM.

Monitoring
of ATM

We ensure that unexpected interruptions that may affect the availability of critical services are prevented.

Early detection of performance problems and bottlenecks.
Guarantee of uninterrupted operation of the systems.
Minimizing downtime.
Optimizing resource use.

Incident
Management

We develop and execute a robust disaster recovery plan, ensuring that organizations can quickly recover from disruptive events that affect their IT infrastructure, data and critical operations.

Identification of risks and threats.
Rapid and effective response to incidents.
Defining recovery objectives, such as RTO and RPO.
Data backup and replication strategies.
Documentation and recording for communication, role assignment, and execution of recovery tasks.

Staff
augmentation

We add capacity to organizations' projects with specialized talent in infrastructure and project management.

Quick access to specialized and highly qualified talent.
Flexibility in team management.
Reduction of operating and hiring costs.
Lower risk in contracting processes.

Table of
aid

We offer a technical support service that acts as a central point of contact, providing fast and effective solutions to our clients' queries, incidents or technical problems.

24/7/365 Availability
Multi-channel support
Personalized attention
Incident management at different levels (N1, N2, N3), ensuring that each problem is addressed by a specialized team.

// Partner

About Centreon

Digital Performance Monitoring

In an environment where the technology It is the engine of every business, we offer Centreon as the fundamental tool to ensure the continuity and the optimization of the IT operationsWith over 18 years of experience in the market, Centreon offers a platform of advanced monitoring that helps organizations stay Always-On, responding to the challenges of the digitalization.

Why choose this tool?

Complete Visibility: Offers the most complete visibility on the market, allowing organizations to monitor hybrid infrastructures from the Cloud to the Edge.
Alignment between IT and business: Ensures operational continuity through management of service level agreements (SLAs), offers analytical reports that facilitate strategic decision-making, and enables collaborative views that improve communication between teams.
Agile platform: it adapts to the needs of each company, allowing its implementation both on-premises and in the cloud (SaaS).

Roadmap: stages of the process

Discovery

Strategic phase to understand the objectives of the area and detect key opportunities. A technical analysis is also carried out to understand the processes, technologies and tools in use and to have a deep understanding of the environment.

Development and implementation

We support the execution of the agreed plan, with a clear focus that ensures a smooth transition and meets the defined objectives.

Continuous improvement

We continue to add value to the strategy through constant support in the implementation of continuous improvements, tools in use and having a deep understanding of the environment.

Proposal

We develop a customized action plan, based on the best practices and technologies available in the market, and focused on capitalizing on the opportunities detected and meeting business demands.

Delivery and support

We deliver the final product or service together with complete documentation, and offer post-implementation support that ensures the client has the necessary support.