Job opportunities

Job opportunities

Prevention Analyst

Be part of a team that provides solutions in the knowledge industry with a positive impact. We have more than thirty years of experience empowering our clients through technology, methodology and talent.

We want to be a better company for the world and we know that the best results are achieved through collaboration. That is why we grow, innovate and evolve together.

We value diversity and inclusion. All our searches are open to people with disabilities, regardless of gender, religion, sexual orientation, or any other condition. Join us!

At IT Patagonia we are looking for a Claims Prevention Analyst to provide support in the fraud prevention and mitigation, through claims analysis, transactional alert management, and recovery of funds, ensuring proper customer service and compliance with the Bank's internal processes.

What will your challenges be?

  • Manage the recovery of funds associated with claims and observed operations.
  • Analyze and address transactional monitoring alerts.
  • Contact customers to validate transactions and detected alerts.
  • Analyze information, prepare reports and follow up on cases.
  • Manage claims operationally and administratively, ensuring traceability and compliance with deadlines.
  • Use internal bank tools 

What do we expect from you?

  • Previous experience in banks, fintech companies or financial institutions.
  • Analytical profile, with the ability to manage and monitor cases.
  • Advanced student/graduate of Economic Sciences (Administration, Accounting, Economics or related fields).
  • Knowledge of tools Microsoft Office: Excel, Word, PowerPoint and Outlook.
  • Management of CRM (not exclusive).
  • Knowledge of Power BI (desirable).
  • Good communication skills and customer focus

We offer you

  • Flexibility
  • Diversity
  • Spaces for conversation
  • Work & life balance
  • Continuous training

Our benefits

5 days off a year to do what you like #PatagonianDays

Semi-annual bonus
by
permanence
#BonusPermanence

Days for
celebrate
and take care of yourself   
#Days Off

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